SKNscan AI

Terms of service

Last updated 27 October 2026

These terms apply to clinics that open a SKNscan AI account. SKNscan AI is operated by Elite Aesthetic Supplies Limited (“we”, “us”), the company behind Elite Aesthetic Supplies. By creating an account you agree to these terms on behalf of your clinic.

What SKNscan AI is

SKNscan AI is a software service that lets your clinic offer a cosmetic skin appearance snapshot to people through a link, produce a branded report with your treatment menu on it, and collect the details of people who complete a scan. It reads the visible appearance of skin in a photograph. It is not a medical device, does not diagnose, and its output is not clinical advice. You are responsible for every consultation, assessment and treatment decision.

Your responsibilities

  • You are the data controller for the people who scan through your link. You must have a lawful basis for contacting them and must honour deletion and opt-out requests promptly; the dashboard gives you the tools to do so.
  • Treatment names, descriptions and rules in your account are yours. You must keep them compliant with UK advertising and professional rules, including the rules on prescription-only medicines.
  • You must keep your sign-in details confidential and tell us straight away if you believe your account has been accessed without permission.
  • You must not use the service to upload images of anyone without their consent, or of anyone under 18.

Plans, scans and payment

  • Plans are billed monthly in advance by card through Revolut, at the price shown on the pricing page plus VAT where it applies.
  • Each plan includes a monthly scan allowance. A scan is counted when a person completes their photo capture. Unused scans do not carry over. When the allowance is used up, the scan link pauses until the next billing date or until you move to a larger plan.
  • You can change plan or cancel at any time from your billing page. Cancellation takes effect at the end of the current paid period; we do not refund part-months.
  • If a payment fails, we keep the scanner running while Revolut retries. If payment is not made, the scan link pauses until it is.
  • We may change prices with at least 30 days' notice by email; the new price applies from your next renewal after the notice period.

Availability and support

We aim to keep the service available at all times but do not guarantee uninterrupted operation. Support is by email at hello@sknscanai.com. We may update, improve or remove features; we will not remove the core scan, report and dashboard without reasonable notice.

Your data and ours

You own the content you put into your account and the data your scans collect. We process it under our privacy policy and only to run the service for you. We own the service, its software, measurements and designs. You may not copy, resell or reverse-engineer it.

Liability

Nothing in these terms limits liability that cannot be limited by law. Otherwise, our total liability to you in any 12-month period is limited to the fees you paid us in that period, and we are not liable for loss of profit, business or data, or for any treatment decision made in reliance on a report.

Ending the agreement

You can close your account at any time. We may suspend or close an account that breaks these terms, is used unlawfully, or is unpaid, giving notice where it is reasonable to do so. On closure we delete your data in line with the privacy policy; you can export your leads first.

General

These terms are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction. If any part is found unenforceable the rest continues to apply. We may update these terms; we will email you about material changes before they take effect.